FAQs

How can I contact HealthRegen?

You can email us at info@healthregen.org where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

Where do you ship from?

We ship from Hong Kong.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1-3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-4 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

How do I return an item?

Please contact us at info@healthregen.org

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.

Healthregen Return Policy

We want you to love your Healthregen experience! If you're not completely satisfied with your purchase, we’re here to help.

Eligibility for Returns

  • Returns are accepted within 30 days of the purchase date.
  • To be eligible for a return, the item must be:
    • Unopened and in its original packaging.
    • In the same condition that you received it.

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used products.
  • Gift cards.
  • Products purchased on clearance or during promotional sales (unless defective).

How to Initiate a Return

  1. Contact Us:
  2. Approval:
    • Once your return is approved, we’ll provide you with a return shipping address.
  3. Ship the Product:
    • Package the item securely and include a copy of your receipt or proof of purchase.
    • Customers are responsible for return shipping costs unless the item is defective or the wrong product was sent.

Refunds

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 7-14 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at info@healthregen.org.

Late or Missing Refunds

If you haven’t received a refund after 14 business days:

  1. Check your bank account or payment method.
  2. Contact your bank or credit card company, as processing times may vary.
  3. If you’ve done all of the above and still haven’t received your refund, email us at info@healthregen.org.

Customer Reviews

Based on 6 reviews
100%
(6)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
T
Tyler L
The best supplement on earth

This mushroom changed my life. Not only good for immune system, gut, brain and many more but my cognitive function and strength increased very noticably.

I am stronger, more coordinated but also my memory and focus feels like it's been buffed 10x or more. I am an adult now but feel like my ability to learn, process and retain information is far greater than when i was a child. (which isn't supposed to happen)

I give credit to working out and this lions mane mushroom. Growing brain cells and nerve cells i have much more control over my body and mind.

I really wish I had known about this when I was young and trying to pay attention in school. It's such an unfair advantage

L
Logan P
Massive Mental Boost

I've been taking lions mane consistently for over 2 months and have seen several great changes both mentally and physically. It has increased my focus on tasks and reinforced good habits that I was never able to do with any consistency. Now my lifestyle has drastically improved, as well as my stress and anxiety. I'm far less tense and in a much better mood at all times. I had my doubts before trying but this product has been a life changer for me and worth every cent.

A
Andrew P
I can think clearly again.

I used to have an ADHD prescription and felt like I needed it to focus. After I stopped taking that medicine, I overused nicotine and caffeine to try and get that extra focus. It ended up causing more problems than solutions.

Using Lion’s mane felt like I was focused on what was in front of me without feeling like I was overly focused. I felt relaxed and balanced while centered in on my tasks. I can’t recommend the protocols of HealthRegen enough. It has boosted my productivity, athletic performances, and my overall wellness.

B
Brenda
Lion’s Mane

I have had the product for a couple weeks. Can absolutely tell the difference. I work in sales so it very important to be sharp and remember customers name, pieces and details of the previous interaction. Highly recommend.

B
Bobby B
My memory is so much better and i feel stronger

I use a lot of marijuana for high inflammation, its beneficial but it disrupts my dreams and memory.

After supplementing this lions mane for a few months I notice my memory is far better. I can actually remember lyrics to songs and hear them in my head again. Also my dreams are far more vivid which is refreshing since I haven't been able to remember my dreams for years!

I also workout a lot and notice some strength gains i think its because it charges the neurons in my body too! I can also feel my feet way better. As an anxious person i normally don't notice feeling in my toes but now i'm very aware of them.

If you value cognitive function or strength and coordination you need to try lions mane!

Customer Reviews

Based on 8 reviews
100%
(8)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
S
Spencer
WOW just WOW

I have been drinking this coffee blend for about a 2 weeks now and I am blown away by how much my cognitive function has changed. I need to order more now.

L
Logan
Good Benefits + Good Taste

I have been using healthregens lions mane supplements for the past couple months have noticed massive improvements mentally and physically, so I decided to support the company and try out the coffee.
It is very good! If you are a coffee drinker, I highly recommend because it is a great coffee with super lifestyle benefits.

U
Uri
Just superior coffee

I can absolutely tell that the taste is better and less acidic, but also that somehow my hands aren’t so shaky or jittery? Idk maybe it’s caffeine content or a better roast but this slaps

K
Kimmy H
Closer to my goals

The coffee is good, the community is supportive I am much more motivated to get up every day and work towards my goals of a better more fulfilling lifestyle. The people in the discord especially are fun to be around, play games with and inspire me to be 1% better every day. It’s not easy to get up and build good habits and a healthy routine but I genuinely feel better about myself now that I have some sort of structure to my life and I know that I’m building toward a better future for myself and the people around me. Surrounding yourself with positivity and social support makes such a massive difference I wish I had gotten over my social anxiety and just started sooner

J
Jordi I
Backpacking Must

This is a great way to amplify your backpacking experience! No better feeling than out in nature with a fire cup of coffee with that Chaga Booost!!!!

Customer Reviews

Based on 4 reviews
100%
(4)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
K
Karen F
Feels good knowing I’m getting somewhere

Using this for the many healing and adaptogenic stuff I’ve read about. It came relatively quickly and I have not been disappointed. Especially helpful with immune system and inflammation I feel like I have the energy to go out and do stuff I want to do and actually progress in life now. The community has also been supportive I’ve been messaging back and forth and it’s felt like they all want me to accomplish my life and health goals. They hold me accountable and motivate me really grateful I started.

C
Chip
I have confidence in my immune system now!

I like all the mushrooms in here but i take it for turkey tail because i've read about it's anti cancer properties. Mushroom scientist Paul Stamets helped treat his mothers cancer with turkey tail!

I was always sick when i was younger, not only mentally but I would always get really sick when illness spread through school. Which was always. I have been eating good and supplementing mushrooms for about a year and my immune system amazes me with how strong it is now. This is better than any medicine or other supplements i've taken.

J
Jim
Very beneficial

I purchased this 10x shroom blend along with the separate Lions mane capsules and I basically switch between the two every other day. The benefits of mushrooms have been widely documented for brain health as well as many other benefits. There's a lot of history of dementia in my family and mushroom extracts have been shown to benefit the prevention of this disease so for me it is well worth the investment. This product seems to be higher quality than others brands I have tried. I've been taking this for several months now and feel more focused too... This is something I will be taking consistently long term to reap its benefits.

T
Tyler L
Great compound

Most important ones to me are Lions mane for focus, cordyceps for energy, chaga and turkey tail to fight sickness and promote a healthy immune system. But all 10 of the mushroom compounds are very good giving a wide range of healing benefits